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Marketing agency bold.group knew they needed to change the way they worked. We empowered them to go from silos and gatekeepers to autonomous, connected teams, that are working for the same goal.
After a year of hard work, dedication, and teamwork bold.group was selected among top finalist for the Agile Business Award for business agility by Agile Business Consortium reviewers, next to giants like bp, Capgemini, Elavon Europe, RHB Banking Group, Vodafone, Saba Group. We could not be prouder!
The bold.group amazing journey
Before
- Working in silos
- Key account managers are the only one in contact with the client, head of departments sign off on everything
- Drowning in meetings and mails
Approaches we implemented:
- Scrum
- Role based leadership
- Psychological safety
- Salary equilibrium and new reward distribution
Key metrics we looked at:
- Customer satisfaction
- Employee satisfaction, engagement and retention
- Quality metrics or creativity metrics
- Business outcomes: revenue, profitability, and market share
After:
- Improved collaboration, better decision-making, and faster problem-solving
- Faster delivery and increased customer satisfaction
- Greater flexibility and improved quality of service
- Better employee engagement, retention and better talent acquisition
Bold group transformation was recognised by 25 independent agile experts and given the Excellence award for Business Agility.
What Bold.group employees say about the transformation
When you first encounter a new way of working, it’s helpful to have a guiding hand. Nina and Jaka offered not only guidance, but also ideas and support to the bold.group team. Their approach helped our team quickly grow in agility and develop competencies we hadn’t even considered before. We didn’t just grow as a workforce, but also as individuals who value our work and stand behind every project we produce. With their help, even the quietest individuals found their voice and were heard. Nina and Jaka brought immense added value to the agency’s growth, as well as the personal growth of its employees. Thank you.
Tea Es
Graphic Designer, bold.group
I just have to say, Jaka and Nina from Switchto11 are absolutely amazing! Thanks to their help and guidance, our company has completely transformed into an agile organization that’s ready to take on anything. These two are real pros when it comes to agile methodologies, and their enthusiasm for what they do is contagious. They worked tirelessly to train our teams and help us streamline our processes, and they never hesitated to go the extra mile to make sure we succeeded. Jaka and Nina are more than just consultants – they’re mentors who truly care about our success. I can’t recommend them enough. If you’re looking for agile consultants who are passionate, knowledgeable and dedicated, look no further than Switchto11. Thanks again, Jaka and Nina!
Rok Zajc
Partner in direktor, bold.group
Jaka and Nina from Switch To Eleven have been amazing in transforming our marketing agency with their Agile expertise. They integrated seamlessly into our team, offering tailored guidance and support throughout the process.
Thanks to their direction, we transitioned from a traditional hierarchy to a self-managed structure, boosting efficiency, collaboration, and decision-making which has led to exceptional client services. For anyone considering Agile implementation in their marketing department or agency, Jaka and Nina are the perfect choice. Their dedication and experience will undoubtedly elevate your business to new heights.
Tom Zorman
Performance marketing specialist, bold.group
A massive shout-out to Jaka and Nina, our business transformation superheroes! A year ago, I really didn’t believe in their agile system idea. But now, I’ve gladly swallowed my pride and am celebrating our shared success.
Transforming from silos to an agile system was no walk in the park, but Jaka and Nina were with us every step of the way. They weren’t just our compass; they were our guardian angels/devils, helping us make tough calls and thrive. We’ve fallen and risen together, and now we’re among the top 11 agile businesses globally. Impressive, right?
But the cherry on top? Our team’s exponential growth in confidence and efficiency. With Jaka and Nina’s guidance and our relentless determination, we’re a well-oiled, confident machine getting better week by week.
So, here’s to our dynamic duo and the exciting future ahead of us.
Benjamin Hrkič
Creative director, bold.group
The work with Nina and Jaka is a game-changer for anyone who wants to switch from classical principles to agile ones. And I don’t just mean learning about work processes – that can be found in any textbook. Nina and Jaka led our team to a crucial “switch” in terms of improved communication, trust, and collaboration, which are the foundations of a positive and productive work environment. And precisely because of this encouraging environment, we will always be one step ahead of others.
Sara Mekinc
Content leader, bold.group